Meer Clothings is committed to ensuring your complete satisfaction, which is why we accept refund requests for most items returned within seven calendar days of delivery, provided the garments are unused, unwashed, free of fragrances or deodorant marks, and still carry all original tags, labels, and packaging. To initiate a refund, simply email support@meer‑clothings.com or message our WhatsApp helpline with your order number, clear photos of the product, and a brief explanation of the issue; our customer‑care team will respond within one business day and, if your request meets the above conditions, will issue a Return Merchandise Authorization (RMA) and arrange courier pickup or guide you to the nearest drop‑off point. Once the returned parcel reaches our warehouse, qualified technicians inspect it under CCTV supervision to verify that the item is in pristine condition and that any reported defect—such as a manufacturing fault or incorrect size dispatch—has been accurately described; this quality‑control process generally takes two to three business days, after which we notify you by email or SMS of the approval or rejection of your refund. Approved refunds for prepaid orders are automatically processed back to the original payment method—whether credit/debit card, bank transfer, EasyPaisa, or JazzCash—within five to seven business days of approval, while Cash‑on‑Delivery orders are reimbursed via bank transfer or EasyPaisa after you provide valid account details; please note that bank‑processing timelines may vary and are beyond our control. If your returned item fails inspection due to wear, stains, odors, missing tags, or damage incurred after delivery, Meer Clothings reserves the right to reject the refund and ship the product back to you at your expense. Items marked “Final Sale,” personalized or altered garments, undergarments, and socks are not refundable under any circumstances for hygiene reasons, and delivery charges are refundable only when the return results from our error (for example, dispatching an incorrect or defective item). Furthermore, we do not levy restocking fees, but if you purchased as part of a “Buy X Get Y” promotion and return only part of the bundle, the original promotional pricing will be recalculated and any excess discount deducted from your refund. Should your parcel appear lost in transit, notify us within seven days of the expected delivery date so we may open an investigation with the courier; if the courier confirms loss, we will issue a full refund or send a replacement at no extra cost. By completing a purchase on meer‑clothings.com you acknowledge that you have read, understood, and agreed to this Refund Policy, which operates in conjunction with our Terms of Service and Privacy Policy and may be amended from time to time; any updates will be posted on the website and will apply only to orders placed after the revised policy goes live.
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